Family services
Chat service, matters relating to maternity clinics and child health clinics
The service is open Mon-Fri from 9:00 to 15:00.
The clinics’ public health nurses can help you with matters relating to e.g. pregnancy and children’s regular health checks.
Chat service, family centre guidance and counselling
The service is open Mon-Fri from 9:00 to 15:00.
The customer assistants of the family centre provide guidance and counselling in matters relating to children, adolescents, families, and parenthood. The customer assistants can help you find solutions to your problem or direct you to the services you need.
Customer guidance provided by the family centre allows you to discuss your situation with a professional. You will receive guidance and counselling regarding your problem, or instructions on how to access the services you need.
You can contact customer guidance if you have concerns about your personal situation or someone else’s. These might include, for example:
- Raising children or adolescents
- Behavioural challenges
- Conflicts in the family
- Mood changes
- Fatigue or coping
- Problems with school
- Alcohol and substance abuse
- Excessive gaming
- Domestic violence and intimate partner violence
Customer guidance telephone service at the family centre
Customer guidance: Kauhava, Evijärvi, Alajärvi, Lappajärvi, Vimpeli, Lapua, Alavus, Kuortane, Ähtäri, and Soini
Mon-Fri from 9:00 to 15:00
tel. +358 40 352 3841
Customer guidance: Ilmajoki, Kurikka, Kauhajoki, Teuva, Isojoki, and Karijoki
Mon-Fri from 9:00 to 15:00
tel. +358 40 640 2436
Customer guidance: Seinäjoki and Isokyrö
Mon-Fri from 9:00 to 15:00
tel. +358 50 344 8443
Useful links
The lastensuojelu.info website provides basic information on services for families with children in Finland in several languages. The website is aimed specifically at immigrant parents and professionals who work with them.